SMS Terms & Conditions
Last updated September 14, 2026
By providing your mobile phone number to Indy Lock & Keys LLC (“Indy Lock & Keys”, “we”, “us”) and consenting to receive text messages — whether by phone, by web form, or by any other medium — you agree to these SMS Terms & Conditions.
What we text about
Messages relate only to a service you have requested from us. This includes:
- Appointment confirmations
- Technician dispatch and arrival (ETA) updates
- Price estimates and confirmations
- Service follow-ups and receipts
We do not send marketing or promotional text messages under this program. Message frequency varies depending on the service you request. Message and data rates may apply.
How consent works
Consent to receive text messages is not a condition of purchasing any service. You may give consent verbally when providing your phone number by phone call, or in writing through a web form on this site. You may withdraw consent at any time as described below.
How to opt out
To opt out at any time, text STOP to the number you received messages from. You will receive one final confirmation message and no further text messages from us after that, unless you opt back in.
How to get help
For assistance, text HELP to the number you received messages from, call us at (317) 983-0976, email indylockandkeys@gmail.com, or visit this website.
Keyword commands and sample messages
START — opt in
“Thank you for opting into SMS messaging from Indy Lock & Keys. Message frequency varies. To opt out, text STOP. For assistance, text HELP or visit indylocknkeys.com. Message & data rates may apply.”
STOP — opt out
“You will no longer receive messages from Indy Lock & Keys. To opt back in at any time reply START.”
HELP — get help
“Thank you for contacting Indy Lock & Keys. For assistance: call us at (317) 983-0976, email us at indylockandkeys@gmail.com, or visit our website.”
Carriers
Mobile carriers are not liable for delayed or undelivered messages. Supported carriers may change without notice.
Privacy
Your phone number and SMS opt-in data are never shared with third parties or affiliates for marketing purposes. See our Privacy Policy for full detail on what information we collect and how it is used.
Contact us
Indy Lock & Keys LLC
Phone: (317) 983-0976
Email: indylockandkeys@gmail.com